Olivia Murray

Salon Manager · 15+ Years Experience

Olivia Murray is the Salon Manager at Cruz Hairworks and one of Whitley Bay's most trusted colour specialists. With over 15 years of professional experience, she combines advanced technical skill with a calm, considered approach that clients return to time and again.

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Olivia's role is a dual one. She keeps the salon running to the high standards Cruz is known for, supporting the team and ensuring every client's experience is seamless from the moment they walk in. She also continues to take a full appointment book as a working colourist, bringing the same care and precision to every chair as she does to the wider running of the salon.

A Colour Specialist at Heart

Colour is where Olivia truly excels. Whether it is a full head of foils, a soft balayage, a tonal blend, or a vibrant all-over transformation, Olivia approaches every service with a thorough consultation first. She takes time to understand your hair type, skin tone, lifestyle, and maintenance preferences before a single product is mixed. The result is colour that looks beautiful on the day and continues to look polished as it grows out.

She is also highly experienced in colour correction, handling complex cases with care and honesty. Clients trust her to be straightforward about what is and isn't achievable, and to find the best, safest route to the result they want.

Leading by Example

As manager, Olivia sets the tone for how the whole team operates. Her calm professionalism, eye for detail, and commitment to client care are qualities that run through every aspect of how Cruz Hairworks works. She plays an active role in supporting less experienced stylists, and is often on hand to offer guidance and a second opinion during services.

Why Clients Choose Olivia

  • Colour expertise across balayage, highlights, tints, tonal blends, and full head bleach and toner
  • Colour correction handled with honesty, care, and professional precision
  • A consultative, unhurried approach that ensures the result is right for your hair, your lifestyle, and you
  • Cutting and styling alongside her colour work, for clients who want everything taken care of in one visit

Specialities: Hair Colouring, Balayage, Highlights, Colour Correction, Cutting and Styling

Booking: Olivia works Wednesday to Saturday. Online booking is available, or call the salon on 0191 2521 401.

Experience

15+ years

Specialities

Hair Colouring
Balayage
Cutting & Styling Expert

Client Reviews

5.0

Based on 9 reviews

  • S

    Shannon McManus

    Really nice salon and lovely staff
  • J

    Jo O

    Lovely staff, great advice on colours, style and products. Very happy with the whole experience.
  • K

    Karen Knox

    Lovely friendly salon with great staff. Olivia does my hair and I’m never disappointed. I wouldn’t go anywhere else. I would recommend this salon to anyone.
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  • C

    Claire Emery

    Great professional hairdressers I will be back
  • C

    Christine Pickford

    Barry did my hair today he was very professional pleasant ,well mannered , my hair was perfect looking forward to going back 10/10
  • c

    caroline price

    A wonderful visit to Cruz, i never leave disappointed and i know its difficult to trust a new person with your hair but the lovely Lauren takes time care and attention to detail, she offers professional advice and the end result is always fantastic. Looking forward to my next visit when i need my roots topped up. Can an also say thank you to Amy who was on hand when lauren asked for advice snd Olivia for your final check over. It’s great to see a happy team working together to ensure the customers leave happy with their hair.
  • J

    Jax Lord

    Always a friendly and professional experience. I really enjoy visiting the salon. Olivia listens carefully to what I ask for, and the result is never anything short of perfect.
  • C

    Claire

    I absolutely love this salon. It’s well-established, always busy, and in a great location with plenty of parking. Olivia and Andrew are my go-to stylists—they offer honest advice and always deliver exactly what we discuss. I always leave happy. ⭐️⭐️⭐️⭐️⭐️
  • H

    Helen Burke

    A lovely haircut from Olivia, along with helpful advice on growing out my layers. Thoughtful and professional as always.

Frequently Asked Questions

What’s Olivia’s role as Salon Manager at Cruz Hairworks?
Olivia oversees the day-to-day running of the salon, ensuring each guest receives high-quality service while supporting the team’s professional development. She also continues to take appointments as a colour specialist.
What colour services does Olivia offer?
Olivia specialises in balayage, highlights, tonal blends, and vibrant colour work. Every service begins with a consultation to ensure the result enhances your individual style and complements your skin tone.
How do I book an appointment with Olivia in Whitley Bay?
You can book directly with Olivia at Cruz Hairworks by calling 0191 2521 401 or book online.
Does Olivia offer advice on maintaining colour between visits?
Yes. Olivia recommends professional shampoos and treatments tailored to your hair and provides tips on how to keep your colour fresh between salon visits.
Can Olivia help with correcting hair colour that hasn’t gone to plan?
Absolutely. Olivia is highly experienced in colour correction and will always take the time to assess your hair before suggesting the best, safest solution.