Privacy Policy

At Cruz Hairworks, we are committed to respecting and protecting your privacy. This policy outlines how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR).

Effective Date: 1.1.2024

1. Who We Are

Cruz Hairworks
23 Claremont Crescent
Whitley Bay
NE26 3HL
Tel: 0191 2521 401
Website: www.cruzhairworks.com

2. What Information We Collect

We may collect and process the following personal data:

• Name, email address, and contact number
• Appointment and service history
• Health-related details (only where relevant to your hair or scalp treatments)
• Preferences and consent related to marketing communications

3. How We Use Your Information

We use your data to:

• Manage appointments and provide services
• Respond to enquiries
• Send appointment reminders and important updates
• Send marketing messages, where consent has been given
• Maintain accurate records for insurance and legal purposes

4. Sharing Your Data

We do not sell your data. It may be shared securely with trusted service providers such as booking or email systems, solely for the purpose of managing your experience with Cruz Hairworks.

5. Data Retention

We retain your data only as long as necessary for service provision, legal, or regulatory reasons.

6. Your Rights

You have the right to access, correct, or request deletion of your data at any time. To make a request, please contact us using the details above.

7. Cookies

Our website uses cookies to improve functionality and user experience. You may adjust your cookie settings via your browser.

8. Changes to This Policy

We may update this privacy policy from time to time. Please check back periodically for any updates.